rm88 Terms of Service

1.1 Agreement

By registering an account, accessing, or using any service on the rm88 platform (site address rm88.mom), you confirm that you have read and understood these Terms and Conditions and agree to follow them. If you do not agree, you must stop using the platform immediately.

rm88 reserves the right to amend these Terms and Conditions at any time, with or without prior notice. Continued use of the platform after any amendment constitutes your acceptance of the updated terms.

1.2 Age Restriction

rm88 services are available to adults aged 21 and above only. Anyone under 21 is not permitted to use any of our services. You must confirm that you are 21+ before an account can be opened. rm88 reserves the right to close any account registered with false information.

1.3 Service Availability

rm88 services are built with Myanmar players as the priority. While rm88 will do its best to keep services running smoothly, we reserve the right to temporarily suspend services due to technical issues, maintenance, or other circumstances beyond our control.

2.1 Account Registration Requirements

When registering an account on rm88, you must provide accurate and complete personal information. You must be a Myanmar citizen or legally residing in Myanmar. Each person may only hold one account — opening more than one account under the same identity is not allowed.

• Full name (must match your national ID)
• Valid contact phone number or email address
• Confirmation that you are 21 years of age or older
• Name matching your bank account used for transfers

2.2 Account Security

Do not share your rm88 login ID or password with anyone. Your account is for your personal use only — lending access to a third party is not permitted. If you detect any unauthorised access, notify rm88 immediately.

The account holder is responsible for all gameplay and financial transactions carried out through their account.

2.3 Account Verification

rm88 reserves the right to verify the identity of an account holder before a withdrawal or at any time. You may be asked to submit a copy of your national ID (with photo). Withdrawals may be held until verification is complete.

3.1 Deposit Methods

You can deposit on rm88 using the following payment methods—

• KBZPay
• Wave Money
• AYA Pay
• CB Pay
• Bank Transfer

The minimum deposit amount for any method is 3,000 Ks. rm88 does not charge a deposit fee; however, rm88 is not responsible for any fees charged by third-party intermediary banks.

3.2 Withdrawal Requirements

The minimum withdrawal amount is 10,000 Ks and processing takes between 10 and 45 minutes (accounts pending verification may take longer).

• Withdrawals must be made using the same method used for the deposit
• Only transfers to an account in the same name are accepted
• Withdrawals are not permitted until the bonus wagering requirement is fully met
• If suspicious betting patterns are detected, withdrawals may be placed on hold until the review is complete

3.3 Payment Verification

If any financial transaction is suspected of fraud, a financial offence, or irregularity, rm88 reserves the right to suspend it for investigation and may share relevant information with the appropriate authorities in accordance with the law.

4.1 Welcome Bonus

rm88 offers a 200% welcome bonus on your first deposit, up to a maximum of 300,000 Ks. To be eligible to withdraw the bonus amount, you must complete a wagering requirement of 25× the bonus amount.

Example —

• Deposit 20,000 Ks → Bonus 40,000 Ks → Balance 60,000 Ks → Wagering requirement 40,000 Ks × 25 = 1,000,000 Ks
• Deposit 320,000 Ks → Bonus 300,000 Ks → Balance 620,000 Ks → Wagering requirement 300,000 Ks × 25 = 7,500,000 Ks

4.2 Bonus Eligibility Conditions

The following conditions must be met to qualify for the bonus —

• Each person can receive the Welcome Bonus once only
• The bonus is credited together with your own deposit at the same time
• Eligibility for ongoing promotions such as VIP is at rm88's discretion
• rm88 reserves the right to cancel the bonus if promotional abuse is detected

4.3 VIP and Cashback Program

The rm88 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly Cashback rates are Bronze — 0.2%, Silver — 0.5%, Gold — 0.7%, Platinum — 1.0%, and Diamond — 1.2%. VIP tier progression depends on your playing activity and volume, in line with rm88's conditions which may change from time to time.

5.1 Play Rights and Responsibility

All games on rm88 (Live Casino, Sports Betting, Slots, Crash Games) are considered to be placed by the player of their own free will. rm88 is not responsible for any errors on the player's part (other than those caused by software faults).

5.2 Game Disruption / Technical Issues

If a technical issue occurs during play (network disconnection, server error), rm88 will review available records and work to resolve it. If the issue results in a disrupted game rather than a reconnection to a session already in progress, rm88 will make every effort to refund the stake for that round, though this cannot be guaranteed.

5.3 Player Disputes

In the event of any dispute relating to gameplay, rm88's investigation result will be treated as the final decision. During the investigation period, you can reach us via 24/7 Live Chat or at [email protected].

6.1 Specific Prohibitions

The following actions are strictly prohibited on the rm88 platform —

1. Opening more than one account (multi-accounting)
2. Intentionally exploiting platform vulnerabilities (e.g. bonus abuse)
3. Money laundering through means such as using bonuses to cycle funds
4. Having a third party play on your behalf or selling access to gameplay
5. Collusion — coordinating with other players in ways that cause losses to rm88
6. Using bots or automated software to play
7. Attempting to hack into the server

7.1 Personal Data Protection

rm88 protects players' personal data using SSL encryption. Information provided by players will not be sold or shared with third parties without cause. The only situations in which data may be shared are —

• Requests from authorities in connection with investigations into legal violations
• Identity verification (KYC) providers

For more information, please read our Privacy Policy.

7.2 Cookies and Tracking

rm88's website uses cookies to improve the user experience. Please note that disabling cookies may prevent certain features from working.

8.1 Self-Control Tools

rm88 takes responsible gaming seriously. We are here to help players stay in control of their play —

• Set limits on your playing time
• Set spending limits
• Temporary self-exclusion

To use these tools, contact us via 24/7 Live Chat. For more information, you can read our Responsible Gaming page.

8.2 Problem Gambling Prevention

Gaming is entertainment only and should not be seen as a way to make money. Always keep in mind that losses are possible. If gaming is affecting your family relationships, finances, or health, please seek professional help.

9.1 rm88 Disclaimers

rm88 is not responsible in the following situations —

• Losses resulting from a player's own decisions
• Network outages, ISP issues, or the player's own hardware failures
• Third-party service issues outside of rm88's control
• Force Majeure — natural disasters, war, cyberattacks, or other catastrophic events
• Technical issues from third-party software (game software providers)

9.2 Liability Limits

rm88's liability shall not exceed the player's deposited amount (excluding bonuses) under any circumstances. rm88 will never be responsible for losses incurred by students or people in financial hardship.

10.1 Amendments

rm88 reserves the right to amend these terms and conditions at any time. Significant changes will be announced on the platform, and continued use of the platform constitutes acceptance of the revised terms.

Players must review the terms and conditions published on the rm88 website from time to time, and this page will remain publicly accessible.

10.2 Account Suspension and Service Termination

rm88 reserves the right to suspend any account without prior notice in the following situations —

• Breach of these terms and conditions
• Suspicion of financial fraud
• Irregular betting patterns
• Request by the player themselves

If you wish to dispute a suspension, you may email [email protected] to request a review.

10.3 How to Contact Us

If you have any questions regarding these terms and conditions —

• 24/7 Live Chat — contact us directly in Burmese
• Email — [email protected]