rm88 Privacy Policy
This page fully explains how rm88 collects, stores, and protects your personal information.
Introduction — About the Privacy Policy
Our commitment to protecting the personal information of rm88 platform users
This Privacy Policy ("Policy") applies to all players, guests, and registered members who use rm88's services. By continuing to use rm88's website, mobile platform, and related services, you confirm that you have read and understood the terms of this Policy.
rm88 treats the security and accuracy of your personal information as an important responsibility. We are committed to protecting your personal data to the best of our ability and to handling it in accordance with applicable privacy regulations.
Types of data we collect
A clear explanation of what data rm88 collects in order to provide its services
Personal Information
- Name, date of birth, and gender
- Email address
- Mobile phone number
- Passport or national ID number (at the time of verification)
Financial Data
- KBZPay, Wave Money, AYA Pay, CB Pay account numbers
- Deposit / Withdrawal Records
- Currency Exchange Rate Data
- Bank Transfer Transaction Data
Game Activity Data
- Games Played, Play Time and Gaming History
- Betting Amount Records
- Bonus Usage Records
- VIP Level Progress Records
Technical Data
- IP Address and Browser Information
- Device Type and Operating System
- Cookies and Tracking Technology Data
- Login Time and Session Duration Records
How Your Data is Used and Why
rm88 uses the data collected only for the following purposes
1. Account Registration and Service Delivery
rm88 uses your personal data to verify your registration, provide secure access to your account, and deliver services effectively. Without this data, players will not be able to use the full range of services.
2. Financial Verification and Security
During deposits and withdrawals, data checks are carried out to prevent financial fraud and to protect players' funds. These checks apply to all payments made via KBZPay, Wave Money, AYA Pay, CB Pay and Bank Transfer.
3. Improving the Player Experience
Data is analysed to improve and personalise services based on your gaming preferences, the types of games you play, and how you use the platform. This helps us understand what each player needs and build a better platform.
4. Legal Compliance
rm88 retains activity logs, financial data and verification records for a defined period. These records are required to meet legal obligations. Once the retention period has passed, the data is securely deleted.
Cookies and Tracking Technology Policy
How rm88 Uses Cookies and Similar Technologies on the Platform
The rm88 website stores small data files called cookies in your browser. Cookies help keep the platform running smoothly and improve the player experience.
Strictly Necessary Cookies
These are required for player account login and the platform's core functions. If these cookies are blocked, services will not work properly.
Performance Cookies
Used to monitor web server performance and configuration settings. No data that identifies individual players is collected.
Functional Cookies
These remember your language preference, display settings and platform personalisation choices.
Analytics Cookies
Used to collect platform usage statistics and provide insights that help improve services.
You can control or block cookies through your browser settings. However, if you do so, some services may not function correctly.
Data Sharing with Third Parties
How and with whom rm88 shares your personal data
rm88 does not sell or rent players' personal data to third-party companies or individuals. Data sharing only occurs in the following limited circumstances—
- Payment Service Providers — Only the data needed to process KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer transactions is sent.
- Technology Service Providers — Companies that provide server, database, and software services may only access rm88 data within the limits set by our privacy policy.
- Legal Requirements — When we are required by law to disclose data to meet legal obligations, we will do so in accordance with applicable laws.
- Player Consent — Data may be shared with third parties where the player has given clear and explicit consent.
What rm88 does not do
- We will not sell or rent player data
- We do not share data with advertising companies
- We do not share data without player consent
- We do not disclose data without a valid financial verification requirement
Data Security Methods
rm88's technical protection processes
SSL Encryption
All data transmitted between the rm88 platform and our servers is encrypted using the SSL/TLS protocol, preventing any third-party interception.
Secure Database
Player data is stored on servers with restricted access. No one can view the data without authorisation.
Two-Factor Authentication
Two-factor authentication (2FA) is available to protect player accounts. Players can enable it at any time.
Weekly Checks
Our technical team carries out weekly reviews of security connections, access logs, and data operations.
Access Control
rm88 staff access to data is restricted to the level needed for their role, so no unnecessary access occurs.
Data Backup
Regular technical backups are performed to prevent any loss of player data.
Players' Personal Data Rights
Rights available to rm88 players regarding their own data
Right to Access
You can request to see what personal data rm88 holds about you and how it is handled. You can send this request by email to [email protected].
Right to Correction
If data we hold about you is incorrect, you have the right to request a correction. Players can update some data directly from account settings; we will handle corrections for the rest.
Right to Deletion
Where there are no legal restrictions, you can request that your personal data be deleted. We will clearly explain any data we are required to retain due to legal obligations, such as financial records.
Right to Restrict Processing
You can request that we limit how your data is handled for a period of time. Please be aware that some services may be temporarily unavailable while such a request is being processed.
To exercise any of the rights above, you can email us at [email protected]. If you are not satisfied with our response, you can find more information on the Responsible Gaming page or in our FAQ.
Child Protection Policy
rm88 services are for 21+ only and minors are not permitted to participate. rm88 does not intend to store personal data from anyone under 21, and if we become aware that such data has been collected, it will be deleted immediately.
If a parent or guardian believes their child has been accessing the rm88 platform, we ask that you contact us immediately at [email protected].
Policy Changes and Announcements
rm88 may update this privacy policy from time to time based on business needs, legal changes, or technical developments. When the policy changes, the "Last Updated" date on this page will be revised accordingly.
Routine section updates will be announced on the main website, and major policy changes will be notified to players at their registered email address. Continued use of the platform after a change is announced will be treated as acceptance of the updated policy.
For policy-related enquiries, contact us
If you have any questions, requests or complaints regarding this Privacy Policy, you can reach rm88 support —
24/7 Live Chat
You can message us directly in Burmese
Personal data requests will be handled as quickly as possible, and you can also find answers on the FAQ page.
Questions about personal data protection
The most frequently asked questions and answers from our players