How do I contact rm88 Support?

There are two ways to reach rm88 Support: (1) Open the 24/7 Live Chat on the website and contact us directly in Burmese. (2) Send an email to support@rm88.mom. We can help with any issue, including questions about protection tools.

21+ only

rm88 Responsible Gaming — How to Protect Yourself

Gambling is entertainment. At rm88, any player can set their own limits and, if needed, access expert support 24/7.

Is gambling entertainment or a problem?

Playing games at rm88 such as Live Casino, Sports Betting, Slots, and Crash Games is meant to be fun and enjoyable. We firmly believe that gambling should only ever be a positive form of entertainment for every player.

Gambling is a form of entertainment that carries the risk of loss, so every player should set a limit on how much they can afford to spend. Be aware that harmful patterns — such as chasing losses or continuing to play while in financial difficulty — can lead to problems.

Important warning: Gambling is not a way to earn income. Play only for entertainment, accepting that you may lose. Never gamble with money you cannot afford to lose.

rm88's six protection tools

Every player can use the following tools to keep their gambling in check.

Deposit Limit

Set a daily, weekly, or monthly deposit limit to manage your budget in advance. Controlling your spending is the most important step in responsible gaming.

Time-Out

If you feel you need a break from gambling, you can take a Time-Out lasting from 24 hours to 30 days. During this period, access to your account will be temporarily blocked.

Self-Exclusion

If your gambling problem becomes more serious, you can apply for a Self-Exclusion lasting from 6 months up to 5 years. Once you choose this option, it cannot be reversed until the period ends.

Betting Limit

You can set a limit on how much you bet per session or per day in advance. When the limit is reached, your gambling will stop automatically.

Gaming History Review

You can check your gaming history and your deposit and withdrawal records. Reviewing your own activity regularly is a good habit.

24/7 Support

For any concerns about gaming, contact us 24 hours via Live Chat or at [email protected]. Support is available in Burmese.

Self-Check — Signs of Problem Gambling

If you can answer "yes" to one or more of the following questions, consider seeking help—

Are you spending more than you planned?
Are you gambling to try to recover losses?
Is gambling causing problems in your relationship, work, or finances?
Have you tried to stop gambling but couldn't?
Have you borrowed money from family or friends to gamble?
Do you hide your gambling from family?

Note: These questions are not a medical assessment. If you are experiencing more serious symptoms, please seek professional help — rm88 Support is available 24/7.

How to Set Limits — Step by Step

After logging in with rm88 Login, follow the steps below—

Log in to your account

Select the Responsible Gaming section

Click the "Responsible Gaming" button. Here you will find deposit limit, Time-Out, and Self-Exclusion tools.

Choose the limit you want

Set a deposit limit, betting limit, Time-Out, or Self-Exclusion by selecting the period and amount.

Confirm

Review your chosen limit and confirm. Limits take effect immediately and protect your account.

Contact Support

If you are unable to do it through your account, contact the rm88 Support Team via 24/7 Live Chat or at [email protected] to request assistance.

21+ Only — Age Protection

Playing at rm88 is for adults aged 21 and above only. We take this seriously—

Age Verification

Players must confirm they are 21 or older when registering, and rm88 may verify this at any time in any form.

Family Protection

If you want to protect a family member from gambling, contact rm88 Support for appropriate assistance.

To prevent anyone under 21 in your household from accessing our site, parents or guardians can install Parental Control Software on their computer or phone to block the site.

Healthy Play — Practical Guidelines

At rm88, we always offer the following guidelines on how to play responsibly—

Do

Set a budget before you play
Limit your playing time and take regular breaks
Accept losses as losses
Play for entertainment only

Don't

Don't gamble to chase losses
Don't gamble with borrowed money
Don't gamble expecting it to be a source of income
Do not play when you are upset or feeling down

Open Questions & Support

If you have any concerns about your gambling, contact rm88 Support at any time — we are here to help in Burmese.

Set Limits at rm88 Login Read More in the FAQ

Responsible Gambling FAQ

Log in to rm88, go to "My Account", then find the "Responsible Gaming" section to access deposit limits. Choose a daily, weekly, or monthly amount, set it, and confirm. The limit takes effect immediately. If you cannot do this from your account, contact Support.

Time-Out is a temporary suspension lasting between 24 hours and 30 days. Once the period ends, you can use your account again. Self-Exclusion is a longer removal lasting from 6 months up to 5 years, and it cannot be reversed during that period. If your gambling problem is serious, Self-Exclusion is the better choice.

First, contact rm88 Support via 24/7 Live Chat or by emailing [email protected] — we will assist you in Burmese. Then apply Self-Exclusion and stop gambling immediately. If the problem is serious, please reach out to a qualified health professional or counselling service.

Reducing a deposit limit takes effect immediately. However, increasing a limit is not allowed straight away — you must wait for a set period (normally 7 days). This cooling-off period protects players from making quick decisions they may regret.

There are two ways to reach rm88 Support: (1) Open the 24/7 Live Chat on the website and contact us directly in Burmese. (2) Send an email to [email protected]. We can help with any issue, including questions about protection tools.

No. Playing at rm88 is for adults aged 21+ only. If you find that someone underage is playing, please notify rm88 Support immediately. We will suspend the account and take action.

Entertainment & Responsibility — rm88 Game Pages

Play responsibly and explore rm88's games at the same time.